Privacy Policy 

At Walk in the Woods, LLC, we are dedicated to not only providing an engaging and dynamic platform in Surfey ( but also ensuring that our users' privacy is respected and protected. We encourage open dialogue with our users and welcome your feedback on how we can continue to improve our privacy practices. Your confidence in our platform is essential to us, and we are here to support you in navigating your privacy rights and choices.

Thank you for choosing Surfey and being part of the community. Your trust and safety are the foundation of everything we do. Let's dive into a world of immersive video experiences together, with privacy and respect at the forefront of every interaction.

Last Modified March 26th, 2024

I. Introduction

Welcome to Surfey (, a dynamic and innovative application designed to foster interactive video engagement, brought to you by Walk in the Woods, LLC. At Surfey, we are committed to maintaining the trust and confidence of our users. This privacy policy aims to inform you about how we collect, use, manage, and protect your personal information across our website, mobile application, and any associated services.

Surfey offers a unique platform where users can create, share, and engage with video content in a manner that respects privacy and promotes meaningful interactions. Whether you're signing in to create a new Surfey page, responding to content through our video feedback feature, or simply exploring the content created by others, your privacy is our top priority.

We understand the importance of your personal information and are dedicated to handling it responsibly. This policy outlines the types of information we collect, how it's used within our ecosystem, and the measures we take to safeguard it. By using Surfey, you consent to the practices described in this policy.

II. Information Collection

We collect information to offer and improve our services, ensuring a personalized and efficient experience for our users. This section details the types of information we collect, how it's gathered, and the purpose behind its collection: to offer you a seamless and safe experience on our platform.

Types of Information Collected

Methods of Information Collection

Information Collected Through Technical Means

In addition to the information you directly provide, we may also collect certain types of data automatically, such as:

This automatically collected information helps us understand user behavior, improve our services, and diagnose problems.

Use of Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to enhance your experience on our platform. This section aims to provide a clear understanding of how we use these technologies and how you can manage your preferences.

Purpose of Cookies

Managing Your Cookie Preferences

Understanding and managing your cookie preferences is crucial for maintaining control over your personal information and browsing experience.

We strive to use cookies and tracking technologies responsibly and transparently.

III. Use of Information

The information we collect serves as the backbone for delivering a personalized, secure, and efficient user experience. Our primary goal in collecting information is to provide and improve our services, facilitate communication, and enable a rich user interaction within our ecosystem. Below, we outline the specific purposes for which we use the information collected from our users:

IV. Information Sharing and Disclosure

The information you entrust to us is used to enhance your experience and is not shared with third parties without your explicit consent, except as outlined below. This section details the circumstances under which your information may be shared or disclosed.

Protection of Your Information

To ensure the confidentiality and integrity of your information, we implement stringent security measures. However, no system can be entirely secure, and we cannot guarantee the absolute security of your information. We encourage you to use strong passwords and to be vigilant about protecting your personal information.

User Permission for Video Content

Regarding video content you create or interact with on Surfey, privacy controls are in place to ensure that such content is shared only with your consent. Video responses to content are shared based on explicit permissions from the respondents, with options to obscure faces and voices to maintain privacy.

V. Third-Party Services

In our commitment to providing a secure, efficient, and personalized experience on Surfey, we leverage various third-party services. These services not only enhance the functionality of our platform but also contribute to the security and analysis of user interactions. Below, we detail the third-party services involved, their role in our ecosystem, and the measures we take to ensure your data remains protected.

Apple Sign In and Google Sign In

Surfey offers users the option to sign in using Apple Sign In or Google Sign In. These services provide a convenient and secure way for users to access our platform without creating a new set of login credentials. When you choose to sign in through these platforms, the only piece of personal information we receive is your email address. This process is governed by the privacy policies of Apple and Google, respectively, and is designed to minimize the amount of personal information shared.

Safeguarding Measures:

AI Services for Analysis

Surfey utilizes artificial intelligence (AI) services for analyzing content and enhancing user experience. This includes, but is not limited to, video analysis, content recommendation algorithms, and user interaction analytics. These services are critical in helping us understand usage patterns, improve content delivery, and develop new features that meet our users’ needs.

Safeguarding Measures:

Data Privacy and Security with Third-Party Services

Control Over Third-Party Data Sharing

While Surfey currently does not share your data with third parties that do not provide critical fulfillment for our product, we understand the importance of maintaining flexibility and transparency in how your information is handled.

User Consent and Data Sharing

Types of Third-Party Partnerships

While we have no non-essential third-party data sharing at this time, any future partnerships will be categorized and disclosed to you, including:

VI. Data Security

We are deeply committed to safeguarding the personal information of our users. Understanding the critical importance of data security in today’s digital landscape, we implement a comprehensive suite of security measures designed to protect your information against unauthorized access, disclosure, alteration, and destruction. Below, we outline the key aspects of our data security approach.

Encryption and Secure Data Transmission

Secure Servers and Data Centers

Integrating Cloud-Based Infrastructure Security

Our decision to use Google Cloud services reflects our commitment to leveraging cutting-edge technology for data security and reliability. By entrusting our infrastructure needs to a leader in cloud security, we can focus on delivering a seamless and secure experience to our users on Surfey.

We remain vigilant in our security practices, continuously reviewing and enhancing our measures in partnership with Google Cloud to ensure the protection of your data. For more information about Google Cloud’s security practices, we encourage users to review their security documentation.

Security of Communications

Ongoing Security Monitoring and Assessment

We conduct regular security assessments and monitoring to detect and respond to potential threats promptly. Our dedicated security team is committed to identifying vulnerabilities and implementing the necessary measures to mitigate risks.

In addition to our internal efforts, we engage with external security experts to conduct audits and penetration tests, ensuring an unbiased evaluation of our security posture.

Commitment to Data Security

Our commitment to data security is unwavering. We recognize that the trust our users place in us is paramount, and we strive to uphold this trust by implementing rigorous security measures and continuously enhancing our security practices.

VII. Data Retention Policy

We are committed to responsible data management practices. This section outlines our policies regarding the retention and deletion of user data to ensure transparency and user control over personal information.

Data Retention:

Data Deletion:

VIII. Data Breach Notification Procedure

While we are committed to protecting your personal information, in the unlikely event of a data breach, we have established a clear and efficient procedure to manage and communicate the breach to affected parties.

Notification Process

Content of Notification

The notification sent to users will include the following information:

Commitment to Security

We understand that the protection of your data is fundamental to your trust in our service. The outlined procedure reflects our commitment to not only safeguarding your information but also ensuring you are informed and supported in the unlikely event of a data breach. We continually evaluate and upgrade our security measures to protect against future threats.

IX. User Rights and Choices

We recognize and respect your rights over your personal information. Our commitment to your privacy includes ensuring you have full control over your data and understanding how it can be accessed, managed, and removed. Below are the rights you have regarding your information and the options available to you for managing your privacy on our platform.

Access to Your Information

Correction of Your Information

Deletion of Your Information

Managing Privacy Settings

Opting Out of Data Processing

Exercising Your Rights

To exercise any of your rights or if you have questions about managing your privacy settings, please contact us at or call us at ‪(206) 590-0662‬. We are committed to responding to your requests promptly and ensuring your rights are fully respected.

Rights of Users Under Different Jurisdictions

We recognize that our users come from various jurisdictions, each with its own set of data protection laws and regulations. We are committed to complying with these laws and empowering our users by providing them with the necessary information on their rights regarding personal data. Below, we highlight specific rights under two major data protection regulations: the General Data Protection Regulation (GDPR) for residents of the European Union (EU) and the California Consumer Privacy Act (CCPA) for residents of California, USA.

GDPR Rights for EU Residents

If you are a resident of the European Union, you are granted specific rights under the GDPR, including:

To exercise any of these rights, please contact us directly at We are dedicated to facilitating your requests in accordance with GDPR requirements.

CCPA Rights for California Residents

For residents of California, the CCPA provides you with the following rights regarding your personal information:

California residents wishing to exercise their CCPA rights can reach us at

Other Jurisdictions

We strive to respect and protect the privacy rights of all our users, regardless of their location. If your jurisdiction has specific data protection laws not mentioned here, and you wish to inquire about your rights or exercise them, please contact us.

X. International Data Transfers

In the global and interconnected world of Surfey, operated by Walk in the Woods, LLC, our services are designed to provide users around the globe with a seamless and efficient experience. This necessitates certain international transfers of data, which are conducted with utmost consideration for your privacy and data protection. Here’s how we handle international data transfers:

Data Processing Regions

Content Delivery Network (CDN)

Encryption and Security Measures

Safeguards for International Transfers

Commitment to Data Protection

We are committed to safeguarding your personal information and ensuring that international data transfers are conducted securely and responsibly. We recognize the importance of protecting your data across borders and are dedicated to implementing the highest standards of data security and privacy, no matter where you are located.

XI. Children’s Privacy

At Surfey, operated by Walk in the Woods, LLC, we take the privacy and safety of our users very seriously, especially when it comes to children. We understand the internet can be a complex space for young individuals, and as such, we have specific policies in place regarding children's privacy.

Age Restrictions

Surfey is not designed for, targeted at, or condoned for use by individuals under the age of 13 years old. In alignment with our commitment to provide a responsible and safe online environment, we require all users to be adults according to the jurisdiction of their residence. Our User Agreement clearly stipulates this age restriction, and we do not knowingly collect or solicit personal information from anyone under the age of 13.

Content and Safety Measures

While we strive to ensure that Surfey remains free of adult content and safe for general audiences, we acknowledge that we cannot guarantee a perfectly safe environment for children. Therefore, we:

Parental Consent and Involvement

We encourage parents and guardians to take an active role in their children's online activities and interests. If it comes to our attention that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information promptly.

Reporting and Compliance

XII. Changes to the Privacy Policy

We are committed to continuously improving our services and ensuring that our practices evolve in line with technological advancements, legal requirements, and our users' needs. As such, our Privacy Policy is subject to change over time. Below we detail our approach to updating this policy and how we will communicate changes to our users.

Policy Updates

User Notification

Transparency and Access

XIII. Contact Information

Should you have any questions, concerns, or comments about this Privacy Policy, or if you need to inquire about your personal information and how it is handled, please do not hesitate to reach out to us.

For Privacy Concerns and Inquiries

For formal communications, legal notices, or if you prefer to contact us in writing, please use the following address. Note that responses may be slower via postal mail compared to electronic communications.

Walk in the Woods, LLC
ATTN: Privacy Office
15209 72nd Ave NE
Kenmore, WA 98028

Process for Submitting Privacy-Related Requests

To ensure the integrity and confidentiality of your personal information, all privacy-related requests must be submitted via email. This process helps us verify your identity and protects your data from unauthorized access or changes.

Submitting Your Request

Lost Email

If you no longer have control over the email address associated with your Surfey account, you must provide us with sufficient verification information that we can deem your request is authentic. To prevent fraudulent impersonation we will always send messages to the email address on file prior to taking any requested actions.

What Happens Next

Guidance for Your Request

To help us process your request efficiently, please include the following in your email:

Remember, the security of your personal information is paramount. By adhering to this process, we ensure that your privacy rights are respected and protected.